Refund Policy

1. Subscription Cancellations

You may cancel a monthly or annual subscription at any time through the subscription management options in your account or by contacting us. Cancellation stops future renewals. Unless applicable law requires otherwise, you will retain access through the end of the billing period you have already paid for.

Canceling a subscription does not automatically refund charges that have already been processed.

2. Refund Eligibility

If you are not satisfied with a purchase, you may request a refund within 14 days of the initial charge. To be eligible, your request must include the email address associated with your account and enough information for us to identify the transaction.

Renewals are generally non-refundable, but we will review requests made promptly after an unintended renewal. Nothing in this policy limits any refund, cancellation, or withdrawal right provided by applicable law.

3. Non-Refundable Situations

We may decline a refund when:

• The request is submitted outside the applicable refund period.
• The service has been substantially used during that period.
• The account was suspended or terminated for violating our terms.
• The charge was already refunded or disputed through another channel.
• The request involves a change of mind after a subscription renewal.

4. Technical Issues

If a verified technical issue prevents you from using a paid feature, contact us with a description of the problem. We may first try to resolve the issue. If we cannot restore the service within a reasonable time, we may provide a full or partial refund, service credit, or another remedy appropriate to the circumstances.

5. How to Request a Refund

Use our contact form, select the refund-related option, and include:

• The email address associated with your account.
• The transaction date and amount.
• A brief reason for the request.

Do not send complete card numbers or other sensitive payment details by email.

6. Refund Processing

Approved refunds are returned to the original payment method through our payment provider. Processing times vary by bank and payment method and may take 5–10 business days after approval. Currency conversion fees, bank fees, and exchange-rate differences are outside our control.

7. Chargebacks

Please contact us before initiating a chargeback so we have an opportunity to investigate and resolve the issue. We reserve the right to suspend access associated with a disputed or reversed payment while the matter is reviewed.

8. Changes and Contact

We may update this policy from time to time by posting a revised version on this page. For questions about cancellations or refunds, please contact us.